Résidence Vacanceole Le Domaine du Green*** - 3 stars For an idyllic holiday in the Tarn

Traveller Reviews Google Résidence Vacanceole Le Domaine du Green***

4.1 sur 5 316 reviews

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  1 sur 5 Reviews posted by LouwenAsbak on 18/01/2025

  Booked here via Booking.com for 1 night. Was passing through by motorcycle. Unfortunately a very bad experience. Upon arrival I stood in front of a closed gate. No response to the bell at the gate. I was still able to enter the domain, but was unpleasantly surprised when I stood in front of the reception building. Not a single light was on and all the doors were closed. Apparently the reception there has a closing day on Wednesday. Arriving at this domain on a Wednesday is therefore not possible. Be warned because on closing days there is no one to be seen or reachable by staff. There were a number of telephone numbers at the entrance to the reception building, all of which I called several times. Only the general number of the umbrella organization was reachable. Unfortunately they couldn't do anything for me. That help desk gave me an emergency phone number. The emergency telephone number was also posted on a piece of paper at the entrance to the reception building. So the worst part is that I made like 10 attempts to reach someone on the emergency phone number. It was never answered and always went to a voicemail. Hope that you as a customer never have a real emergency on this domain on a Wednesday because then you are really on your own. So the emergency telephone number is completely worthless. So my conclusion is don't arrive on a Wednesday because then there is no one to check you in or help you. Money for the overnight stay has been lost because it had already been paid via Booking.com and is non-refundable.

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  5 sur 5 Reviews posted by Christelle Augsburger on 27/11/2024

  I stayed for a month, the accommodation was impeccable, the manager and the team were adorable 🙏🩷, I would come back. See you soon 😊🍀

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  3 sur 5 Reviews posted by agnes “AD” AD on 30/10/2024